Frequently asked questions
How does someone get a referral to Pieta House?
You can ring up and make an appointment for yourself. Alternatively, someone else can make an appointment for you. That person could be your partner, parent, friend, colleague or school counsellor. You don’t need a doctor’s referral or have a psychiatric report already.
How long is the waiting list for an appointment?
Our waiting time is rarely more than a week, although we do have some particularly busy periods. We have two emergency appointments each day for people who are actively suicidal. There is no waiting list for anyone in acute crisis.
How much does it cost?
Our service is completely free but we gladly accept donations.
How long does therapy take?
It’s really up to the individual, but it usually takes four to six weeks.
Does treatment involve medication?
We don’t prescribe medication. We work with the person, their doctor and their family to improve their well-being.
What happens in a therapy session?
After an initial assessment, the person is assigned a therapist. They’ll see the therapist at least twice a week for one-to-one sessions. The therapist will work to build a strong rapport with the person. They’ll help the person come through their crisis and exchange their negative feelings for positive, hopeful emotions. Each session lasts 50 minutes.
What can the family do?
We see the family as the most important part of on-going therapy. They’re at the frontline of their loved one’s distress. We show families how to deal with their own fear and upset at the situation, and how to help and support the person in crisis.
A support therapist is available for families, if they want this help, and they’ll meet for weekly appointments. This therapist is also available on the phone at any time. This service is also free.
What happens after attending Pieta House?
We’ll make sure that you have the tools to continue your recovery after your time with us. This might mean on-going support with another counselling centre.