Job Vacancies

Pieta House provides a range of counselling services for people who are suicidal, engage in self-harm or who are bereaved by suicide. Pieta House also operates a national Freephone Helpline (1800 247 247) and a dedicated Research, Training and Advocacy office.

The ‘Suicide Bereavement Liaison Service’ is provided in specific regions nationwide and in collaboration with the HSE’s National Office for Suicide Prevention.

Due to an increased demand for services we now wish to recruit for the following positions:

Part-Time Clinical Support Administrator – 1 Year Fixed-Term Contract inititally

20 hours per week (flexibility required to include evening and weekend work)
Location: Cork

The ideal candidate will:
• Have an excellent, compassionate and caring phone manner
• Have strong and proficient computer skills
• Ideally have completed ECDL course
• Be flexible around working hours
• Garda vetting will be required (of the successful candidate) for this position
• Shortlisting may be required depending on the level of applications

Applications should be made via email, attaching a cover letter (outlining your particular suitability to the role) with an updated Curriculum Vitae to sylvia.ryan@pieta.ie  by 5pm Friday 19th May.

 

Clinical Support Coordinator

Full-time (35 hours per week)
Location: Dublin (Pieta House Tallaght)
Salary: €30,000

The role of the Clinical Support Coordinator is to support the Centre Manager in the management of running certain aspects of the Centre’s daily activities.

This role will include, but may not be limited to, the following:

• To check and manage the centre waiting list on a regular basis to ensure clients have been contacted with either an appointment, an offer of a holdover or a phone call to check in with them
• To liaise with therapists, clients and team members, and communicate in an effective and timely manner

The ideal candidate:

• Must be highly organised and efficient when dealing with all aspects of the role
• Must be flexible and willing to take direction from the manager in a busy working environment
• Is always straightforward and impartial in dealing with others
• Exercises good judgment about who to share information with when the level of confidentiality is unclear
• Uses flawless discretion and judgment in discussing information about the organisation with people outside the company
• Insists on integrity at all levels of his/her organisation
• Must adhere to a set of core values, and to the Vision, Mission and Values of Pieta House, in good times and bad
• Be interested in and demonstrate a belief and enthusiasm for the work of Pieta House
• Be committed to working closely with the Manager to resolve together issues as they arise
• Maintain absolute discretion in all aspects of the work

Education, skills, and experience:

• Excellent literacy, written, communication and interpersonal skills
• Be proficient in Microsoft office, Outlook, etc.
• An ability to work on their own initiative and a strong ability to work with a team of therapists as well as our Pieta House clients and stakeholders
• Experience in Salesforce CRM or similar database would be an advantage
• Completion of Assist Training course

Applications should be made via email, attaching a cover letter (outlining your particular suitability to the role) with an updated Curriculum Vitae to sylvia.ryan@pieta.ie  by 5pm Friday 26th May.