The Pieta 24hr Crisis Helpline is a confidential and professional service providing telephone/SMS crisis support, advice, and referral for those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members
Pieta is presently recruiting Remote Helpline Counsellors/Psychotherapists to join our existing team. Our Remote 24hr Crisis Helpline Therapist’s work 24 hours a week on a rolling roster to ensure our service is available 24 hours a day throughout the year.
The Ideal Candidate Will:
Have completed a Diploma or Degree course in Counselling & Psychotherapy.
Be an Accredited or Pre-Accredited member of IACP, IAHIP, FTAI, NAPCP, ICP, BACP or equivalent.
Be flexible and available to work shifts across the 24-hour day, including night shifts & weekends and on a rotating basis.
Demonstrate evidence of their personal therapy work.
Excellent listening, communication, decision-making and assessment skills.
Great warmth and the ability to empathise.
Proficiency in MS Office and Outlook.
The Successful Candidate Shall be Required to:
Build relationships and support callers using the stated policies and procedures of the Helpline.
Work within the ethos and philosophy of Pieta
Receive ongoing external clinical supervision and attend group supervision internally in Pieta once per calendar month.
Actively participate in Pieta internal meetings as appropriate e.g. staff/clinical meetings.
Take responsibility for one’s own continued professional development.
Keep up to date with best practice and procedures at all times in line with the Code of Ethics of IACP, IAHIP, FTAI, NAPCP, BACP, ICP or equivalent.
Previous helpline experience, either in a paid or voluntary capacity.
Training and experience in working with those at risk of or affected by suicide.
Experience in working as part of a Clinical Team
Experience using Salesforce or similar CRM system
To Apply: Applications should be submitted by email to firstname.lastname@example.org.
Applications should include CV and cover letter outlining suitability to the role. Closing date for applications is 25th June 2021.
Note: The successful candidate will be required to complete a Garda Vetting application form.
PIETA IS AN EQUAL OPPORTUNITIES EMPLOYER