The Business Support Executive will play a critical role in enabling effective leadership across Pieta by providing high-level executive and business support to the CEO and Senior Leadership Team.
Role & Responsibilities:
The Role:
This is more than a traditional executive assistant role. The postholder will not only coordinate meetings and communications but will also actively contribute to organisational decision-making by preparing reports, analysing information, summarising key documents, and supporting the development of business cases and strategic initiatives.
The role requires exceptional organisational, analytical, and communication skills, with the ability to work across departments, manage sensitive information, and ensure that the CEO and SLT are fully informed to make timely and effective decisions.
Key Responsibilities:
Executive & Strategic Support
Provide comprehensive support to the CEO, including proactive diary management, scheduling, and preparation of briefing packs and meeting materials.
Draft, review, and edit high-quality correspondence, reports, presentations, and board papers, ensuring clarity, accuracy, and alignment with organisational goals.
Summarise complex documents and external reports, highlighting key issues, risks, and opportunities for the CEO and SLT.
Ensure continuity of stakeholder engagement through active correspondence management.
Create and maintain the shared SharePoint filing system for the SLT.
Business Analysis & Reporting
Collaborate with the Data & Analytics Department to source and present data that supports strategic decision-making.
Support the preparation of regular reports, dashboards, and business cases for the CEO and SLT to inform planning.
Contribute to the development of business proposals and funding submissions.
Executive Team & Governance Support
Manage all aspects of SLT and executive meetings, including scheduling, agenda preparation, document collation, minute-taking, and action tracking.
Support divisional meetings as required.
Work with the Board of Directors and Company Secretariat to coordinate board and committee meetings, ensuring timely preparation and distribution of papers.
Act as a liaison between the CEO, SLT, Board, and other key stakeholders, ensuring seamless communication and follow-through on decisions.
Organisational Communication & Coordination
Review incoming correspondence and documentation, drafting responses or recommendations for the CEO’s review where appropriate.
Build and maintain strong relationships across departments to ensure accurate information flow and effective collaboration.
Anticipate and resolve administrative or operational issues to maintain momentum on critical projects.
Essential Education, Skills and Experience:
Significant experience in a senior business support, executive office, or strategic administrative role supporting a CEO, director, or senior leadership team.
Strong analytical and critical thinking skills, with experience summarising complex documents and preparing high-quality reports.
Excellent written and verbal communication skills, including the ability to draft, proofread, and present professional documents for executive and board-level audiences.
High level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with data reporting or business intelligence tools.
Outstanding organisational skills, with the ability to prioritise and manage multiple projects in a fast-paced environment.
Proven ability to handle confidential and sensitive information with discretion.
Strategic thinker with a proactive, solution-focused mindset.
Professional, diplomatic, and confident in engaging with senior leaders, board members, and external stakeholders.
Strong interpersonal skills with the ability to build trust and credibility across the organisation.
Compassionate and empathetic, aligned with Pieta’s mission and values.
Flexible and resilient, able to adapt to changing priorities and organisational needs.
Desirable:
Experience in a charity, non-profit, healthcare, or public sector environment.
Understanding of governance and board-level processes.
Familiarity with data analytics platforms or reporting software (e.g., Power BI, Tableau).
How to Apply:
Applications for this post should be made via Apply Now. Please attach a CV and cover letter outlining your particular suitability for the role.
Pieta is an equal opportunities employer, meaning we do not discriminate based on age, race, colour, religion, ethnicity, national origin, sex, sexual orientation, or physical/mental disability. We are committed to a diverse and inclusive workplace for all. We offer additional support to those with additional requirements. Please let us know if you require support ahead of your interview.