Pieta’s vision is a world where suicide, self-harm and stigma have been replaced by hope, self-care and acceptance. Pieta provide a range of counselling services for people who are suicidal, engage in self-harm or who are bereaved by suicide. Pieta also operate a national 24-hour helpline (1800 247 247) and a dedicated Education and Training office.  We are committed to delivering our services with care and professionalism and continue to strive to ensure that we provide the best service for our clients.

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Location: Relief person required to work across all Pieta Dublin centres - Lucan, Swords, Ballyfermot & Tallaght
Position Type: Relief - as and when required * Please note this is a relief contract with no fixed or guaranteed hours. The relief role is to provide ad-hoc cover in Pieta centres located across the Dublin region
Salary: €13.88 per hour

About the Role:

Pieta is seeking a flexible Dublin-based Relief Centre Administrator to provide cover as needed for annual leave, sick leave and ad hoc requests.

Candidates must be flexible and be available to travel to each of the Pieta Dublin locations, sometimes at short notice.

•Hours: Hours vary from week to week and are dependent on roster requirements and staff leave in the centres. Shifts are offered in advance where leave has been pre-booked. Flexibility is required to cover shifts sometimes at short notice, to cover sick leave for example

•The Relief Centre Administrator will be expected to be available during the following working hours: Mon – Fri 8 am-9 pm & Saturdays 9am-2pm.

* Please note this is a relief contract with no fixed or guaranteed hours. The relief role is to provide ad-hoc cover in Pieta centres located across the Dublin region

The Relief Centre Administrator will be expected to attend work at the following Pieta Centres:

·Pieta Swords- Bridge Street Swords K67 F5D0

·Pieta Ballyfermot- Canon Troy House Chapelizod Hill Road, Ballyfermot, Dublin 10 D20 R886

·Pieta Dublin South - First Floor, Greenhills Retail Park Greenhills Road, Tallaght, D24 RH59

Responsibilities:

  • The role of the Relief Centre Administrator - Dublin region - is to work across the Dublin Pieta centres providing administration cover on a 'as and when required' basis

  • The role is to provide a welcoming and supportive environment for all who attend, as well as ensure the smooth running of the centre’s daily activities and be present in the centre.

  • Reporting directly to the Clinical Service Manager this role will include, but may not be limited to the following:

  • Welcoming clients to the centre and general reception duties

  • Managing petty cash, post and donations in line with Pieta policy

  • Completing required maintenance and safety checks and linking with operational department around these

  • Provide administrative support to therapists under the direction of the Clinical Service Manager

  • Organising meetings and take minutes as required

  • Ensure appropriate filing system (both paper and electronic via Salesforce)

  • Ensure data kept in line with GDPR, data protection and confidentiality policies

  • Opening and closing of the Pieta centre

  • Ensure appropriate resources available for smooth running of the centre in line with centre budget and maintain office equipment and coordinate purchasing and delivery of office stationery

  • Ensure invoices and back-up documentation are submitted on time

  • Work in accordance with the policies and procedures of Pieta

  • Carry out such other duties as may reasonably be requested by Pieta

  • This role requires flexibility to cover annual leave, sick cover and some evening and/or weekend work

Essential Experience & Skills required:

  • This role requires flexibility to cover annual leave, sick cover and some evening and/or weekend work

  • Car and Drivers License essential - travel is expected across the Dublin Region

  • Must have strong computer skills, including proficiency in using Microsoft Office - Salesforce experience is desirable

  • Good organisational and administration skills with careful attention to detail

  • Capacity to complete work in a timely and accurate manner

  • Experience in working with databases an advantage (e.g. Salesforce)

  • Calm, compassionate and welcoming manner

  • Proficient communication and interpersonal skills

  • Ability to take responsibility for ensuring that work is completed to a high standard

  • Ability to work on their own initiative and a strong ability to work with a team

  • Exercises good judgment about who to share information with when the level of confidentiality is unclear

  • Organised and flexible in meeting multiple demands

  • Demonstrate a belief and enthusiasm for the work of Pieta and adhere to the core values of Pieta

Employee Benefits:

  • Supportive team environment with Pieta Way training and HR induction for new staff

  • Bursary Study Scheme - up to 10 paid study leave days with an annual contribution of up to €3,000 towards a course relevant to your role

  • Attractive annual leave entitlement plus 2 concessionary days on Good Friday & Christmas Eve

  • Occupational pension scheme- 5% employer matching contribution

  • Bike to work scheme

  • Employee Assistance Programme

How to apply:

  • Candidates must apply via the ''APPLY NOW'' button below

  • Candidates will be asked to attach a C.V. and Cover Letter

  • In your cover letter, please outline your suitability for this role as per the job description above

  • The closing date is 3rd October 2024

  • Candidates will only be contacted if selected for interview

  • Garda Vetting will be required of the successful candidate

Pieta is an equal opportunities employer which means we do not discriminate based on age, race, colour, religion, ethnicity, national origin, sex, sexual orientation, or physical/mental disability. We are committed to a diverse and inclusive workplace for all. We offer additional support to those with additional requirements. Please let us know if you require support ahead of your interview.

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