Relief Centre Administrator – Waterford & Wexford

The role of the Relief Centre Administrator is to provide cover during periods of staff annual leave, sick leave or busy times in the Waterford & Wexford Pieta centres. You will be required to provide a welcoming and supportive environment for all who attend, as well as ensure the smooth running of the centre’s daily activities and be present in the centre.

Reporting directly to the Clinical Service Manager this role will include, but may not be limited to the following:

• Welcoming clients to the centre and general reception duties

• Managing petty cash, post and donations in line with Pieta policy

• Completing required maintenance and safety checks and linking with operational department around these

• Provide administrative support to therapists under the direction of the Clinical Service Manager

• Organising meetings and take minutes as required

• Ensure appropriate filing system (both paper and electronic)

• Ensure data kept in line with GDPR, data protection and confidentiality policies

• Work in accordance with Pieta’s Policies, Procedures and Guidelines to ensure consistent delivery of services and compliance with legislation e.g  in the following areas: Health and Safety, GDPR and Child Protection

• Opening and closing of the Pieta centre

• Ensure appropriate resources available for smooth running of the centre in line with centre budget and maintain office equipment and coordinate purchasing and delivery of office stationery

• Ensure invoices and back-up documentation are submitted on time

• Carry out such other duties as may reasonably be requested by Pieta

• This role requires flexibility to cover annual leave, sick cover and some evening work in both Pieta centres in Waterford & Wexford

• This role requires flexibility to cover annual leave, sick leave cover and some evening work across both Pieta centres in Waterford & Wexford - flexibility is essential

• Calm, compassionate and welcoming manner

• Must have strong computer skills, including proficiency in using Microsoft office

• Experience in working with databases an advantage (e.g. Salesforce)

• Good organisational and administration skills with careful attention to detail

• Capacity to complete work in a timely and accurate manner

• Proficient communication and interpersonal skills

• Ability to take responsibility for ensuring that work is completed to a high standard

• Ability to work on their own initiative and a strong ability to work with a team

• Exercises good judgment about who to share information with when the level of confidentiality is unclear

• Organised and flexible in meeting multiple demands

• Demonstrate a belief and enthusiasm for the work of Pieta and adhere to the core values of Pieta

• Supportive team environment with Pieta Way training and HR induction for new staff

• Bursary Study Scheme - up to 10 paid study leave days with an annual contribution of up to €3,000 towards a course relevant to your role

• Attractive annual leave entitlement plus 2 concessionary days on Good Friday & Christmas Eve

• Occupational pension scheme- 5% employer matching contribution

• Bike to work scheme

• Employee Assistance Programme