Step-by-step action plan

  • 1

    We know this is an extremely difficult time for you, as well as for your friend or loved one. You’re probably very worried and may not know what to do. We’re here to help you both through this crisis.

  • 2

    Treat the issue seriously
    First of all, you should take this really seriously. It’s not just attention-seeking. Someone who’s talking about feeling suicidal is likely to try to take their own life.

    Honour the person’s trust by showing them kindness and compassion. Reassure them that you’ll get them the help they need.

  • 3

    Take action
    Talk to them about Pieta House and maybe show them this website. Tell them you will be happy to phone us to make the initial appointment and that you’ll come with them to the first meeting.

    When you call us, a trained centre manager will ask you some questions to make sure that you are bringing your friend or family member to the right place. Then we’ll arrange an appointment for them as soon as possible.

  • 4

    Create a support network
    Before the appointment, be supportive and vigilant. Involve other family members and friends. Let this person see how much they are loved and wanted. Although they may ask you not to tell anyone about how they are feeling, it is crucial to tell certain people (possibly their parents, family or friends) who can help you to help them through the crisis.

    Try to keep your friend or loved one active. Go for walks, sit with them and try not to allow them to spend time alone.

  • 5

    Visit Pieta House
    There’s nothing to worry about when you come to see us. We treat everyone with dignity and respect. And we’ll welcome you both warmly.

    At the first meeting, the person will talk to one of our team over a cup of tea or coffee in a warm and supportive setting. They’ll try to identify why the person finds themselves in crisis.

    On the way home, try not to ask too many questions.  We hope you’ll see a slight change as the person in crisis gets their first glimpse of light at the end of the tunnel.

  • 6

    Stay supportive
    Next, we’ll suggest one of our therapists to work with your friend or family member. They’ll see the therapist as soon as possible, and then at least twice a week. There’s also a therapist on call at weekends, as this can be a difficult time for someone who is feeling suicidal. We’ll also advise friends and family on how to offer support.

    Finally, check in with the person every day over the next couple of weeks. Find out how they’re feeling. Some days they may feel great, but other days they might seem very low again. This is quite normal but, if you are worried, contact us.