If you are in a crisis situation please call us immediately on 1800 247 247 or text HELP to 51444*.
Our helpline team are professionally trained therapists so are best placed to help you if you are experiencing suicidal ideation, engaging in self-harm, or have been bereaved by suicide.
The helpline team are available to help you 24 hours a day, every day of the year.
If you are supporting someone in crisis, we can help and guide you.
Our helpline team can provide information on Pieta services, centre locations, and how to book an assessment.
*std msg rates apply
Some Help & Advice
When is the best time to call the Pieta helpline?
There are no typical good or bad times to call our helpline. If you are in a crisis and need help, call us immediately.
In extremely busy periods a call may take some time to be answered. Please do not let this deter you and call back in a short while. Understandably as our therapists are dealing with sensitive situations they may need to spend extra time on calls to those that dial in to help in the most appropriate manner possible. Our helpline team value and respect all callers so appreciate your understanding
Are calls and conversations to the Pieta helpline confidential?
Yes, you do not need to share your name or personal information with the therapist if you prefer not to.
If the therapists believe there is a direct threat to a caller's life we will need to request a number to call you back on.
Do I need to give my name when I call the Pieta helpline?
No, this is not mandatory, this is based on personal preference.
Are phone calls to the Pieta helpline recorded
No, calls are 100% confidential.
For further help and advice see our FAQ section. If you are in immediate danger or a medical emergency please call Emergency Services on 112 or 999 now.
Find Your Nearest Pieta
15 Pieta Centres and five Outreach services. Get in touch today.